Replies the Moment Someone Submits
Intake replies within seconds, before the customer closes the tab.
HandleWebsiteEnquiriesBefore They Go Cold
Intake replies fast, asks the missing questions, and sends your team a clean summary. Less back-and-forth. Fewer enquiries going cold.
- Replies in seconds
- Asks the right questions
- Clean lead summary
New Intake Lead Just now
Name Sarah Chen
Suburb Inglewood, WA
Enquiry No hot water since morning
Urgency Same-day
Contact 04XX XXX XXX
MostWebsiteFormsGoQuiet
The form gets filled. A notification lands. Then nothing happens for hours.
- Customers move on before anyone replies.
- Half the details you need are missing.
- You spend the next day chasing context.
- The enquiries that survive are the ones that called you instead.
A contact form should start the conversation, not park it.
WhatWebsiteEnquiryHandlingDoes
A small embed on your existing website that catches enquiries before they cool.
Asks the Right Follow-Up Questions
It asks what you would ask, so the enquiry arrives complete.
Sends You a Clean Lead
Name, problem, urgency, contact details. A clean summary ready to act on.
Embeds on Your Existing Site
No redesign. No rebuild. A small embed and you are live.
AnExampleEnquiry,Handled
A customer types: "My hot water just stopped working."
Intake replies in seconds:
- "Sorry to hear that — when did it stop?"
- "Are you in Perth metro?"
- "Best number to reach you on?"
You get a clean summary: Sarah Chen, Inglewood, no hot water since this morning, urgent. Reach on 04XX XXX XXX.
No chasing. No back-and-forth. The lead is ready to act on.
HowWebsiteEnquiryHandlingWorks
We Build Your Flow
We set up the questions, replies, and handoff based on the enquiries your business actually gets.
Embeds on Your Site
A small embed goes on your existing website. No redesign or rebuild required.
Enquiries Reach You Clean
Customers get a reply in seconds. You get a clean lead summary by SMS or email.
BuilttoHandleCustomersCarefully
Intake collects details and routes enquiries without making promises or pretending to be your staff.
- You approve the scripts and questions.
- No guessed prices or fake promises.
- Customers can be handed to a real person at any time.
- Works alongside your existing forms and contact pages.
SeeIfWebsiteEnquiryHandlingFits
Send your website. We will suggest the first form to test.
Location
Based in Perth. Built for businesses across Australia.
Book a Free Demo
See exactly how Intake captures your calls in a 15-minute walkthrough. No commitment required.
Live walkthrough of the platform
Custom setup for your business
Questions answered in real-time
Book a time and we’ll walk through setup for your business.
StopLettingWebsiteEnquiriesGoCold
Intake replies in seconds, asks the right questions, and sends a clean lead before the customer moves on.